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Privacy Policy

Last updated: September 2026

1. Information We Collect

When placing an order via WhatsApp, we collect your name, phone number, exact delivery address, agreed delivery time, and design or flavor specifications for your cake. We do not ask for or store confidential banking information or passwords.

2. Use of Information and Coordination

We use your information solely to coordinate handcrafted preparation, schedule exact delivery, and communicate your order status. Delivery address and times are used exclusively for dispatch logistics and are never shared with third parties for commercial purposes.

3. Data Storage and Protection

Your order information is stored securely and retained only for as long as necessary to complete delivery and comply with applicable accounting regulations in Costa Rica.

4. Cookies and Browsing Technologies

This website uses only essential technical cookies for operation and anonymous analytics tools to optimize site speed and layout.

5. Your Rights

You have the right to access, rectify, or request the deletion of your contact data at any time by messaging us directly via WhatsApp.

6. Security

We implement reasonable measures to protect your personal information against loss, alteration, or unauthorized access.

7. Changes to this Policy

We reserve the right to periodically update this Privacy Policy to reflect operational or legal improvements.

8. Contact

For inquiries regarding this Privacy Policy, please contact us via WhatsApp at +506 6358 8038.

© 2026 Creación Dulce. All rights reserved.